COMMENTS FROM PAST RENTERS OF APARTMENT MATTEI, ROME[ Home page ] The apartment is beautifully decorated and in a lovely quiet palace building. We especially enjoyed seeing the legendary fountain each morning if front of our building in the quiet plaza. The apartment was perfect for our needs. It is in a great location and neighborhood. Good food suppliers were nearby and the kitchen was fully functional.Though the weather didn't permit full use of the terrace we certainly enjoyed the times we did visit the view, a splendid panoramic of Rome.We would stay here again. Because of the holidays, we had limited maid service. That was not a problem for us as we did not expect any. Perafan was very helpful and hospitable. He was able to provide us with good information and recommendations. It was most appreciated that he was able to arrange our limousine ride to the airport. The hot water was not fully functional and we did spend much time, with the instructions of Perafan, re-setting the hot water every day (sometimes twice a day). Again, this was not a problem for us because we have stayed in European apartments and we understand that minor difficulties are part of life. However, this may be difficult for other clients should it happen again. Perafan was aware of the difficulties and I am sure he will be very conscientious repairing it. He was very concerned but really there was little that he could have been done over the holidays. We were not able to settle the bill for approximately six local phone calls we made from the apartment. I asked Perafan to contact you with the charges and we will give you permission to charge a credit card. We would highly recommend this apartment and your agency. Please feel
free to use any part of this letter as a reference. You may also have
people contact us directly for an excellent reference. Thank you Regards, |